Jewellery FAQ

Yes, all products include GST. 

We accept returns within a 30 day period, and in the same condition when purchased. Please see our full Return Policy for more details.

Yes, we offer a range of custom and bespoke jewellery. Please contact us directly at info@arapawablueparls.co.nz for more information.

Our jewellery is crafted using high-quality materials, including sterling silver and 9ct, 18ct gold and rose gold, ensuring both elegance and durability. ​

While most personal jewellery, including Arapawa Blue Pearls, does not require declaration when travelling for personal use, it's always best to check the specific customs regulations of the country you're entering or leaving. If your pearl jewellery is particularly high in value or intended for resale, you may need to declare it. Keep your purchase receipt handy when travelling to avoid any complications.

Less is more! The pearls just need to be wiped with a microfibre cloth. Do NOT have them silver dipped, this will damage the pearl.  To keep them in good condition, keep them away from perfumes and hairspray and remove when showering.

Yes, you can! We have two cell phone towers, one for One New Zealand and one for Spark, so you will have coverage during your visit.

Raw pearls are only available for purchase in store, at our boutique store on Arapaoa Island. 

Yes, you can purchase any pearl jewellery item without the chain.

All tours are booked through Beachcomber Cruises. Contact them at office@mailboat.co.nz or through their website.

A minimum of 4 people is required. You can still book with fewer, but the price will be the same.